Critiques for fostering a collaborative and constructive environment
Weekly
Goal: Foster a constructive, collaborative environment that drives design quality and team growth.
There are many different formats for weekly critiques, but here is a non-comprehensive list of best practices:
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Structure and Preparation
- Set a consistent schedule and time limit
- Have a clear process for designers to submit work for review in advance
- Ensure all participants have access to the work before the session
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Set the Tone
- Establish ground rules for the session by reiterating the purpose of the critique
- Incorporate your design principles and values to create a shared language for feedback
- Designate a facilitator or lead to keep the session on track and ensure all participants are heard
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Facilitate the Session
- Balance context with actual design work
- Experiment with different formats for generating feedback, such as generating sticky notes or questions for 5 minutes and having each participant share their feedback.
- Make sure questions are open-ended and allow the presenter to discuss their perspective and defend decisions.
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Provide Actionable Feedback
- Offer specific, constructive feedback rather than vague opinions
- Balance positive feedback with areas for improvement
- Tie feedback to user needs, business goals, and design principles
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For leaders
- Allocate time fairly among presenters
- Keep discussions on track, parking lengthy debates for follow-up sessions if necessary
- Demonstrate how to give and receive feedback constructively
- Show vulnerability by presenting their own work for critique occasionally
- Recap key points and action items at the end of each critique
- Ensure there's a system for tracking feedback and improvements
- Hold designers accountable for sharing their work and feedback regularly
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For teams
- Regularly seek feedback on the critique process itself
- Adjust the format as needed to keep it effective and engaging