Critiques for fostering a collaborative and constructive environment

Weekly

Goal: Foster a constructive, collaborative environment that drives design quality and team growth.

There are many different formats for weekly critiques, but here is a non-comprehensive list of best practices:

  1. Structure and Preparation

    • Set a consistent schedule and time limit
    • Have a clear process for designers to submit work for review in advance
    • Ensure all participants have access to the work before the session
  2. Set the Tone

    • Establish ground rules for the session by reiterating the purpose of the critique
    • Incorporate your design principles and values to create a shared language for feedback
    • Designate a facilitator or lead to keep the session on track and ensure all participants are heard
  3. Facilitate the Session

    • Balance context with actual design work
    • Experiment with different formats for generating feedback, such as generating sticky notes or questions for 5 minutes and having each participant share their feedback.
    • Make sure questions are open-ended and allow the presenter to discuss their perspective and defend decisions.
  4. Provide Actionable Feedback

    • Offer specific, constructive feedback rather than vague opinions
    • Balance positive feedback with areas for improvement
    • Tie feedback to user needs, business goals, and design principles
  5. For leaders

    • Allocate time fairly among presenters
    • Keep discussions on track, parking lengthy debates for follow-up sessions if necessary
    • Demonstrate how to give and receive feedback constructively
    • Show vulnerability by presenting their own work for critique occasionally
    • Recap key points and action items at the end of each critique
    • Ensure there's a system for tracking feedback and improvements
    • Hold designers accountable for sharing their work and feedback regularly
  6. For teams

    • Regularly seek feedback on the critique process itself
    • Adjust the format as needed to keep it effective and engaging