Creating Essential Journeymaps to align on core user problems

As needed

Goal: Align on a set of journeymaps that solve core needs for most your users.

Essential Journeymaps are simplified, high-level representations of the most critical paths users take through your product. They focus on the key steps, touchpoints, and potential pain points in core user workflows.

Components of an Essential Journeymap

1. User Goal: The primary objective the user wants to achieve.
2. Key Steps: The main actions or pages the user goes through, both inside and outside of the product.
3. Touchpoints: Specific interactions within each step.
4. Potential Pain Points: Areas where users might struggle or get frustrated.
5. Success Metrics: How you measure if the journey is successful.

Note: I'll have a sample Essential Journeymap for E-commerce checkouts in FigJam soon.